Cenlar promotes senior executives | business thread
EWING, NJ–(BUSINESS WIRE)–Cenlar FSB, the nation’s leading mortgage processor and federally chartered wholesale bank, announced the promotion of seven business leaders who exemplify the best of our business and enable us to deliver the service solutions the most innovative, high quality and flexible on the market.
“Cenlar is proud to promote several senior leaders to various roles within our organization,” said Cenlar Chairman, CEO and President Greg Tornquist. “These individuals are seasoned experts in their craft and demonstrate their commitment to best serving our employees, customers and their owners.”
Our promoted leaders include:
Thomas Bland, to the vice-president, responsible for commercial information. Thomas joined Cenlar in 2016. With over 20 years of experience in technology and financial services, Thomas has held several positions with various organizations including Ally Financial Inc., State Street Bank, BNP Paribas and Janney Montgomery Scott LLC. At Cenlar, Thomas is responsible for the overall IT strategy and delivery of Cenlar’s service operations, wholesale banking, corporate functions and partnering with key leaders across all business units.
Janet Cahill, to the Vice President, Office of Technology Management. Janet has worked at Cenlar for four years. She leads the Enterprise Portfolio Management Office to ensure good governance of strategic programs, and partners with the Heads of Risk, Controls, Financial Planning and Analysis, and Human Resources to support the Director of information (CIO) in the overall management of the IT organization. Prior to her current role as Vice President of the Office of Technology Management, she held the positions of Chief Information Officer, Business Information Manager for Default Operations, and Business Information Manager for Enterprise Functions. Janet, who has worked in financial services technology for over 25 years, held senior IT positions at Bankers Trust Company, Credit Suisse First Boston, Merrill Lynch and AIG before joining Cenlar.
Victoria Gallagher to the Vice President, Compliance Program Management. Victoria manages our Compliance Advisory, Issues Management and Regulatory Change Management teams. She works closely with the Issue Management team to review issues and resolution strategies, as well as oversee Cenlar’s regulatory change management process. She also supports internal employees by addressing issues related to compliance and project support.
Rene Gonzales, to the Senior Vice President, Infrastructure and Engineering. René has over 30 years of experience in the financial services industry with merger and acquisition activity, data center migrations, business consolidations and operational improvements. Rene held executive positions at companies such as JPMorgan, Ally Financial Inc. and PHH Mortgage before joining Cenlar.
He began his career with Cenlar four years ago and has been integral in redesigning and improving the company’s overall technology and operational capabilities. Rene was responsible for helping implement the next generation contact center and was instrumental in migrating the business to the cloud to improve our data center capabilities, improve security, reduce risk and provide comprehensive disaster recovery capabilities. Rene works closely with key leaders across multiple business units where he advises on how to increase efficiency.
Meera Kali, to the Vice President, Compliance Risk Assessment and Testing. Meera maintains and enhances compliance risk assessments to account for regulatory and operational changes. She is responsible for monitoring regulatory compliance across all business units, through the CMS testing program, as well as managing the KRI monitoring and surveillance program.
Tim Quinn, to the Vice President, Contact Center, Technology and Borrower Communications. Tim started his career at Cenlar in 2010 as a business analyst and project manager for customer service. During his tenure, Tim led several operational teams and had a significant impact on the business. In his new role, Tim will bring his extensive experience and knowledge of the business to design and implement the borrower communication strategy. He will also ensure that the supporting technology is in place to increase customer satisfaction through the dissemination of information.
Josh Reicher, to Senior Vice President, Chief Digital Officer. Josh joined Cenlar in 2016. He manages Cenlar’s digital technology and operations, including the digital services, development, IT quality assurance, data and maintenance systems teams. With 20 years in the financial services industry and 30 years in general technology, Josh has held various IT leadership positions at Morgan Stanley, Bank of America and other organizations.
Josh was instrumental in creating Cenlar’s digital strategy which includes both B2B and B2C capabilities, such as conversational artificial intelligence (chat bots), automation via Robotic Process Automation (RPA) and workflow, improved digital communications, and a host of tools to improve operational efficiency, customer satisfaction, and employee engagement. Josh continues to lead Cenlar’s broader technology innovation and strategy.
About Cenlar FSB
Cenlar FSB is an employee-owned, federally chartered wholesale bank that services loans in 50 states and its U.S. territories. As the country’s leading contractor, Cenlar enjoys a loyal and growing customer base, including banks, credit unions and mortgage bankers. Our more than 3,000 employees, strategically located across the United States, are dedicated to customer satisfaction and teamwork that generate customer solutions unmatched in quality, flexibility and innovation. Based in Ewing, NJ, Cenlar is rated and audited regularly by independent third parties.